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Latest News and Advice regarding CoronaVirus

The NHS in England and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

Call 111 now if you've been:
• to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
• to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
• to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
• in close contact with someone with confirmed coronavirus

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Further information is available on

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:
• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.

You can find the latest information and advice from Public Health England at Further information is available on

Electronic Repeat Dispensing

If you or someone you care for uses the same medicines regularly, you may be able to benefit from electronic repeat prescriptions. This means you won't have to re-order or collect your repeat prescriptions from your GP practice every time you need more medicine.

80% of prescriptions issued are repeat prescriptions. Issuing a batch of repeat prescriptions could save GP time which they could use to see patients.

After you have given verbal consent, your prescriber will prescribe your regular medication electronically for the agreed period (3,6,12 months) releasing 28 day’s supply per issue to your nominated community pharmacy.

All prescriptions issued are stored on the NHS spine.

When you need your first issue of medicine, phone your nominated community pharmacy and they can issue your medication and it will be ready 24 hours later.

When your prescription is due again, do the same again and so on.

You don’t have to get every item listed on your prescription every time. If you have got enough of one medicine, tell the pharmacist. You should also tell the pharmacist about any other medicines you are taking, including non-prescription items and herbal medicines. If you have stopped taking any of your medicines tell the pharmacist.

If you need to order extra items that are not included on your Electronic repeat dispensing prescription e.g. creams, ointments, inhalers, GTN spray, paracetamol and seasonal medication, then remember to order these items at your Practice. The Practice will generate a separate prescription which can be sent to your community pharmacy for dispensing electronically.

When the community pharmacy have issued nearly all your repeat dispensing issues they will tell you to make an appointment to see your GP and have a medication review where your GP will check all your medication and re-authorise your electronic repeat dispensing. If you need blood tests the practice will inform the pharmacy that you need a blood test and they will ask you to make an appointment to have blood tests before the GP appointment so that your Doctor will have all the information they need.

If you pay for your prescriptions, you will have to pay the prescription charge every time you get a prescription, unless you buy a prepayment certificate.

Benefits for patients

No need to contact the surgery to reorder

Retain continuity with the pharmacy

You can request the next issue early if going on holiday


 Repeat Dispensing Patient Information Leaflet