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If you or a member of your household have COVID symptoms:

If you have symptoms of COVID-19 however mild, you must self-isolate for at least 10 days from when your symptoms started. You should arrange to have a test to see if you have COVID-19 – go to testing to arrange. Do not go to a GP surgery, pharmacy or hospital.

If you are not experiencing symptoms but have tested positive for COVID-19 you also must self-isolate for at least 10 days, starting from the day the test was taken. If you develop symptoms during this isolation period, you must restart your 10-day isolation from the day you develop symptoms.

After 10 days, if you still have a temperature you should continue to self-isolate and seek medical advice over the telephone, DO NOT go to your GP, pharmacy or hospital. 

If you live with others, all other household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the household became ill or if they do not have symptoms, from the day their test was taken. If anyone else in the household starts displaying symptoms, they must stay at home for at least 10 days from when their symptoms appear, regardless of what day they are on in their original 14-day isolation period. 

ISOLATING means:

  • Do not leave the house for any reason
  • Do not go shopping
  • Do not go to your neighbours
  • Do not visit your family
  • Do not allow anyone who does not live with you, to enter your house
  • Do not visit your GP, pharmacy or hospital

COVID Assessment Hub

The COVID Assessment Hub is open 24/7 and located at the Integrated Care Centre (ICC) - New Radcliffe Street, Oldham OL1 1NL. The Hub has been created for people who have possible symptoms of coronavirus and are unwell, but do not need a 999 response.

The Hub allows us to provide telephone, video and face-to-face consultations and arrange GP home visits when required and appropriate. This lowers the risk to patients and staff as they will be able to be seen by primary care in a safe and dedicated environment.

please click link below for video

Oldham Cares new COVID Hub

For up to date information regarding Corona virus please click the following links:

https://www.nhs.uk/coronavirus

https://gov.uk/coronavirus

https://www.oldham.gov.uk/coronavirus

Coronavirus: Emergency Need Helpline

The Council, Oldham Foodbank and Action Together are working together to coordinate the delivery of emergency food and other essential personal and basic household items to people in need.

This offer will be for people who are unable to leave the house and don’t have a trusted friend, neighbour or family member to help them. This could be someone of any age.

A new helpline is now live for people to call for help.

0161 770 7007
Open from:
9.00am - 5.00pm on weekdays
11.00am - 2.00pm on weekends

Practice Charter

Our Responsibilities:

  • consultation.jpgYou will be greeted with courtesy
  • You have a right to confidentiality
  • You have a right to see your medical records within the limitations of the law
  • You will be seen the same day if your problem is urgent
  • You will be seen by the doctor of your choice whenever possible
  • You will be referred to a Consultant if your GP thinks it necessary
  • Your repeat prescription, if authorised, will be ready for collection within 24-48 hours
  • Your suggestion, comments and complaints will be treated sympathetically and timely

Your Responsibilities:

  • Please treat staff with respect when contacting the surgery.  Abusive language will not be tolerated.
  • Do not ask for information about anyone else but you
  • Tell us of any change of name, address, telephone number etc, quickly
  • Only request an urgent appointment if appropriate. Home visits should only be requested if you are too ill to attend surgery, and night visits should be emergency only
  • Please cancel your appointment if you cannot attend
  • Please be punctual, but be prepared to wait if your own consultation is delayed by emergency
  • Please allow sufficient time for any consultant letters or test results to reach us
  • Use the right hand side of your prescription to request your repeat prescription. Please attend for review, when asked, before your next prescription is due
  • Keep your right hand side of your precription at all time. If you use a Pharmacy delivery service, ensure that they give you your slip when delivering your medication
  • We would, of course, be pleased to hear from you when you feel praise is due