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Oldham has a new COVID Assessment Hub

The COVID Assessment Hub is open 24/7 and located at the Integrated Care Centre (ICC) - New Radcliffe Street, Oldham OL1 1NL. The Hub has been created for people who have possible symptoms of coronavirus and are unwell, but do not need a 999 response.

The Hub allows us to provide telephone, video and face-to-face consultations and arrange GP home visits when required and appropriate. This lowers the risk to patients and staff as they will be able to be seen by primary care in a safe and dedicated environment.

please click link below for video

Oldham Cares new COVID Hub

For up to date information regarding Corona virus please click the following links:

Practice Charter

Our Responsibilities:

  • consultation.jpgYou will be greeted with courtesy
  • You have a right to confidentiality
  • You have a right to see your medical records within the limitations of the law
  • You will be seen the same day if your problem is urgent
  • You will be seen by the doctor of your choice whenever possible
  • You will be referred to a Consultant if your GP thinks it necessary
  • Your repeat prescription, if authorised, will be ready for collection within 24-48 hours
  • Your suggestion, comments and complaints will be treated sympathetically and timely

Your Responsibilities:

  • Please treat staff with respect when contacting the surgery.  Abusive language will not be tolerated.
  • Do not ask for information about anyone else but you
  • Tell us of any change of name, address, telephone number etc, quickly
  • Only request an urgent appointment if appropriate. Home visits should only be requested if you are too ill to attend surgery, and night visits should be emergency only
  • Please cancel your appointment if you cannot attend
  • Please be punctual, but be prepared to wait if your own consultation is delayed by emergency
  • Please allow sufficient time for any consultant letters or test results to reach us
  • Use the right hand side of your prescription to request your repeat prescription. Please attend for review, when asked, before your next prescription is due
  • Keep your right hand side of your precription at all time. If you use a Pharmacy delivery service, ensure that they give you your slip when delivering your medication
  • We would, of course, be pleased to hear from you when you feel praise is due